How far in advance should I begin planning and reserving rentals?
Advance notice generally depends on the size of event, type of rentals you need, and time of year. For tented events we recommend 6 -12 months. Smaller events can be accommodated with shorter notice. However, the sooner you place a reservation the more likely you will receive your first choice, as certain items tend to book quickly. Regardless of your lead-time, we will work with you to plan the best event possible.
What are my responsibilities when renting?
To avoid additional fees and to receive your damage deposit refund back in full, please read the contract in full and follow the contract deposit return conditions. You may contact our office with any questions.
What are your hours and where are you located?
Monday – Saturday 9:00 am - 5:00 pm
Sunday from 11:00 - 1:00 pm (for customer returns only)Were located in 1407 S. Richey Rd Pasadena TX, 77502(anyone welcome)or warehouse at 1725 S. Houston Rd (by appointment only)
Is delivery service available? If so, what is the cost and when can I expect my delivery to arrive?Yes, we offer delivery service. Cost is determined by distance and crew members.Please check with a sales associate for availability and price. Standard deliveries are scheduled between 9am-12 noon unless otherwise noted. Please note that an extra $25 is added if pickup or delivery is after hours.